PRIVACY & POLICY

DATA COLLECTION

Information will be collected during the required registration process on our website or via the submission of online forms via our website. Further data will be collected when you interact with our customer service agents through any of our authorized channels in instances such as but not limited to purchasing, troubleshooting, feedback or returns.

 

PERSONAL IDENTIFICATION DETAILS

Your personal identification details will be used with utmost confidentiality and in line with legal requirements for functions such as but not limited to : processing your orders, customizing your profile information, analyzing for internal usage, as well as to provide any current, urgent or future updates regarding any changes, promotions or news.

CONFIDENTIALITY

Your personal information will be kept confidential in accordance with the Personal Data Protection Act 2010 and we promise to exercise due diligence, prudence and foresight to comply with any and all principles set out herein, shared with only the relevant third party vendors such as the payment gateway service provider.

SECURITY

We have done all that we can to ensure every transaction and interaction will adhere to strict security protocols when it comes to the collection, usage and distribution of data on our website. We do employ the services of third party vendors to ensure the customer has the smoothest experience while shopping online and therefore adhere to individual sets of privacy policies and security arrangements.

 

FUTURE CHANGES

PBC Coffee Sdn. Bhd. reserves the sole right to enforce any changes or updates to our Privacy Policy without giving prior notice to the user. Any concerns or questions can be directed to us via email at info@pbccoffee.com. This version was updated August 16, 2022.

 

We thank you for your kind understanding and cooperation.